Privacy Policy

Who we are

Boundless Ops LLC operates this website and offers marketing and business services under the Boundless Ops and Installer OS names. This policy covers our website, lead forms, resources, appointment requests, and text messaging program.

Information we collect

When you complete a form, we collect the information you provide, such as your name, email, phone number, company, service area, website, and business needs. We also record your communication choices, the consent language shown, the form source, and submission time.

We and our hosting providers process technical information needed to operate and secure the site. With your tracking permission, we collect page, campaign, referral, and advertising interaction information. Do not submit passwords or personal information about your customers.

How we use information

We use your details to respond to requests, provide requested resources, prepare audits or Blueprints, schedule calls, deliver services, maintain consent records, and protect our services. Optional marketing emails and SMS messages follow your separate choices. Submitting a phone number does not, by itself, authorize text messages.

SMS privacy and consent

We do not sell, rent, or share mobile information with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are not shared with any third parties, except service providers that help us deliver the messaging program, such as SMS platforms and telecommunications providers. This exclusion applies to all other sharing described in this policy.

Our forms offer separate, optional, unchecked consent choices for non-marketing and marketing texts. You can choose one, both, or neither and still submit the form. SMS consent is not a condition of purchase. We do not treat email consent, a phone number, or a resource request as SMS consent.

Message frequency varies. Message and data rates may apply. Reply STOP to opt out of text messages, or HELP for help. You can also contact us using the details below. See our Terms & Conditions for messaging terms.

Service providers and disclosures

We use providers such as Base44 for website hosting and submission storage, GoHighLevel for contact management and communications, and Google Calendar for scheduling. Providers receive the information needed to perform services for us. We may disclose other information when required by law or to protect legal rights, subject to the SMS opt-in restrictions above.

With permission for advertising tracking, we use tools such as Meta Pixel and server-side conversion reporting to measure campaign results. These tools may receive event information and hashed contact identifiers for matching; SMS consent records are not advertising audiences or marketing lists for other businesses.

Cookies and your choices

Optional analytics and advertising tracking follow your tracking settings. You can change those choices with the website’s tracking settings control. Essential storage may be used to remember preferences and provide requested resources. Marketing emails include an unsubscribe option, separate from SMS opt-out.

Retention, security, and your rights

We retain information as needed to provide services, maintain consent and opt-out records, resolve disputes, and meet legal obligations. We use access controls to limit access, but no internet service can guarantee absolute security. You may contact us to request access, correction, or deletion of your information, subject to identity verification and applicable recordkeeping requirements.

Children and policy changes

Our services are intended for business users and not for children under 13. We do not knowingly collect information from children under 13. We may update this policy and will show the effective date here.